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How would you improve Parallels Plesk Control Panel

I’ve used Plesk for over 6 years now, and have grown to rely heavily upon this web server control panel to manage my 3 production web servers – currently hosting around 400 sites.

The interface has always remained fairly consistent, despite the odd hiding of reporting buttons and moving of icons – but several things have always bugged me…

  • Why can’t I enable FTP backup for all clients in batch, or enable for all domains by default
  • Why can’t I report or notify on success or failure of backups
  • I missed out on switching to Power User view when initializing the server – now I seem to be stuck with the Reseller mode

Let me know in the comments how you would change Plesk.

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Attix5 service failing to start – Error 1067

Recently, one of our Attix5 Backup clients stopped backing up. Turns out the Attix5 Backup Professional SE service was stopped, and when started failed with “Error 1067: The process terminated unexpectedly” Read more »

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Segmentation fault for backupmng

After a recent upgrade to Plesk 9.5 for Linux, I started receiving the following error messages on a daily basis :

/bin/sh: line 1: 2462 Segmentation fault /usr/local/psa/admin/sbin/backupmng> /dev/null 2>&1;

It seems that, when Plesk performs a backup using backupmng utility, there is an error, and you may find errors simliar to below in /var/log/messages log file :

Mar 24 01:33:02 : backupmng[30573]: segfault at 0000000000000010 rip 00000039b6a4a855 rsp 00007fff4fa91710 error 4

Resolution – provided by Plesk

Fixed backupmng utility for CentOS 5 and Debian 5 in attached file.

For fix installation replace %plesk_dir%/admin/sbin/backupmng file by file from attach and correct owner and permissions, it should be root:root, 750.

A simple command to ensure permissions are correct; chown and chmod:

chown root:root /usr/local/psa/admin/sbin/backupmng
chmod 750 /usr/local/psa/admin/sbin/backupmng

Note: %plesk_dir% is environment variable which points to Plesk installation folder. By default it is /usr/local/psa/

Attachments:

backupmng.zip(106Kb)

http://kb.parallels.com/9351

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Attix5 and Backup Exec conflicts

We have encountered some issues with clients who already use Symantec Backup Exec and are adding additional off-site backups using Attix5. The problem is caused by both Attix5 and Symante BE using the same listening port (Port 10000) to talk to the backup agents. It seems that the Attix5 dominates the battle, and Backup Exec will then fail with the error :

Completed status: Failed
Final error: 0xe000846b – The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.
Make sure that the Remote Agent is installed on the target computer and is running.

To get around this error, you can change the Attix5 listening port by following these instructions :

  1. Stop the ‘Attix5 Professional’ service within ‘Control Panel’ – ‘Administrative Tools’ – ‘Services’.
  2. Right click the Attix5 icon in the system tray and select ‘Exit’.
  3. Close any instances of Attix5 that are running.
  4. Browse to the Attix5 installation directory (by default C:\Program Files\Attix5 Professional\) through Windows Explorer.
  5. Make a backup copy of the ‘a5backup.properties’ file and store it somewhere safe.
  6. Open the original copy of the ‘a5backup.properties’ file and add the following entry at the bottom of the file, ensuring that there are no trailing spaces or carriage returns:-
    service.port=10001

    Close the file and save the change.

  7. Start the ‘ Attix5 Professional’ service and open Attix5 Professional.
  8. To confirm that the change has worked, execute the following command from a command prompt:-
    netstat -anb | more
  9. You should see an entry similar to the following:-
    TCP    127.0.0.1:10001      0.0.0.0:0         LISTENING       160
    [a5backup.exe]
  10. If the port shows as ‘10001’, the change has been successful.